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Returns & Exchanges

You can return or exchange any item to us within 14 days as long as it is unused and in the same condition that you received it. It must also be in the original packaging. 

To get started with your return or exchange, send us an email at info@horizonactive.com and we’ll get back to you shortly with your return label and shipping instructions.

To get your return processed faster, please include your order number and “return” in the subject line.